Operations Management in Retail Business - 3157 Words

Describe the daily operations management used in your retail business. In the retail business, management uses a variety of operational techniques spanning from fulfillment, to sales, to gift wrap, to leased departments procurement. Daily operations are centered on sales and selling effectiveness. The daily operations of the business should therefore reflect the growing need for customer service. Sales managers are used to provide fast feedback on the selling floor while also coaching appropriate behaviors. Merchandise team managers are used to help develop appealing looks on the sales floor while also signing merchandise correctly. This alleviates many of the more common errors of pricing that often hinders customer service. By making sure the sales team is selling correctly and the merchandise ineffectively priced and signed, the daily operations of the business will continues to prosper. In addition there are many support elements that should be included within the daily operations of the business. For instance, the visual appeal of the store should be paramount in regards to operations. Product displays, signage, and merchandise should all be displayed in a manner that promotes sales while minimizing customer displeasure. Maintenance is also a very vital component to the overall success of the daily operations of the store. Cash registers, restrooms, computers, lighting, doors, and displays should all be maintained in a manner that promotes the brand while alsoShow MoreRelatedRetail Tracking Systems1408 Words   |  6 PagesRetail Tracking Systems Retail Pro or MicroStrategy? Retail Pro is Business Intelligence software that enables retail store owners to customize a â€Å"Point-of-Sale† (POS) method of retailing. The key feature of this software is the ability to create multiple revenues of sales inside one store. 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